ClickFirst Reputation Management

Social Wi-Fi Marketing – Make The Most of Your Free Wi-Fi Network

Monetize your free Wi-Fi network by capturing valuable customer social and engagement data for marketing and connecting with your customers during and after their visits.

Turn Your Free WiFi Into A Powerful Marketing Tool

Use automated marketing integrations to send mobile coupons, exclusive offers, email newsletters and timely promotions to customers long after they’ve left. Meet consumer expectations, grow a loyal customer base, open new communication channels, differentiate from the competition and boost sales with a new way to get more out of your free Wi-Fi.

It’s Simple To Collect Data & Build Effective Marketing Campaigns

Our social powered hotspots make it simple for your customers to access your free business wi-fi while also making it simple for you to collect important customer data. Our clients report that our social wi-fi solution actually has removed the headaches of offering free wi-fi. Plus, building robust marketing campaigns has never been more intutive.

  • Measure Customer Behavior

    Collect data about every customer who enters your establishment carrying a mobile device because our Wi-Fi solution “sees” their mobile phones even if they don’t ever log-in to your free Wi-Fi.

  • Build Customer Profiles

    Automatically build customer profiles based on the data collected. Length of customer stay, purchases, frequency of visits, and more can all be tracked.

  • Implement Intelligent Marketing

    Create robust digital marketing campaigns based on the data you collect and target customers at the right time with the right messages.

Our Social Wi-Fi System Shows Positive ROI Everywhere It’s Installed

How Does Our Social Wi-Fi System Work?

Social Login

Step 1: Connect

Customer connects to your ’Free Wi-Fi’ on their smartphone, tablet or laptop using a social account (Facebook, Twitter, LinkedIn or Instagram), an email address or a phone number.  Build a custom landing page for a fully branded experience for your visitors.  Also, track customers by their mobile devices even if they don’t log-in to your Wi-Fi.

  • Customize your login page with your brand’s colors, your logo, etc.
  • Integrate login with your own social accounts to encourage interaction

  • Change and customize your campaigns and settings in real-time

  • Sell sponsorships and ad placements

Real-Time Engagement

Step 2: Engage

Create real-time campaigns to target visitors who have interacted with your social-powered Wi-Fi network. Boost your social presence, get more Facebook Likes and build engaging post-login experiences.

  • Create completely custom marketing campaigns that are deployed based on metrics and data collected

  • Encourage customer reviews on Yelp, TripAdvisor and Zomato

  • Trigger timely emails and SMS text messages to reach your visitors in real-time and encourage repeat visits
  • Monitor and track engagement by location, device or zone

Intelligent Marketing Automation

Step 3: Automate

Automate your marketing campaigns using our Wi-Fi metrics and social analytics. Communicate with visitors using targeted and multi-channel messaging campaigns at predefined times.

  • Schedule campaigns in real-time or on timed delays – automatically trigger post-connection emails
  • Automatically transfer social data via API to your CRM
  • Segment your visitors based on social data (Age, gender, and more)
  • Retarget your visitors with online banner ads
  • Track repeat users and offer loyalty incentives

Try A Free 30 Minute Demo To Learn More

Grow Your Business With These Included Social Wi-Fi Marketing Features

Automated Email Collection

Collect and manage customer contact info with ease.

Built-in Segmentation

Identify your customers who visit most frequently and target them specifically.

Encourage Repeat Business

Create marketing campaigns for first-time visitors to encourage return visits.

Recover Lost Customers

Automatically send special offers and coupons to customers who stop visiting.

Drive Social Media Interaction

Offer featured deals in exchange for likes, shares, follows, etc.

Encourage Customer Reviews

Direct customers to leave reviews on Yelp, TripAdvisor or Zomato.

So, What Can You Really Do With Social Wi-Fi Marketing?

Example WiFi Campaigns

Frequently Asked Questions

  • Do I need a new router or special hardware for Social Wifi to work?  Do you supply the hardware?

    Our system works with certain Cisco routers, but it’s possible that you already own one that will work.  We can supply you with the hardware you need if you don’t already have a router that’s compatible with our system.  It is suggested that your free wi-fi operate on a different router than your main business wi-fi for security purposes.

  • Social WiFi DashboardI already have a Wi-Fi router, why do I need a new device?

    It’s not best practice to share your private Wi-Fi network with public guests. By adding a separate physical Wi-Fi device dedicated for public usage, your primary network is more secure and the “social log-in” option is enabled.

  • What if I have customers that don’t use social media?

    That’s okay because the platform gives you the ability to offer login via email address where you can request identifying information in addition to just an email address.

See How It Works With A Demo

Schedule a personal 30 minute demo to learn about our platform’s powerful capabilities and how you can use them to turbocharge profits at your locations.  Fill out the form below – we’ll contact you and get you started!